Privacy Policy
Effective September 24, 2026
KelKhal LLC operates ChundR to support trail operations, staff and volunteer coordination, field assignments, equipment management, issue reporting, work orders, inspections, and operational communications. Each customer organization decides how its own project, staff, and volunteer information is used within ChundR. KelKhal LLC provides the platform and processes that information to deliver the service on the organization's behalf. KelKhal LLC separately manages ChundR account, support, security, and SMS consent information needed to run the platform and its ChundR-branded messaging program.
Information We Collect
Depending on how ChundR is used, we may collect information such as your name, email address, phone number, organization role, account information, communication preferences, emergency contact information, work assignments, volunteer participation, and records you submit through ChundR.
Operational Information
ChundR may store operational records including projects, trails, work areas, work orders, inspections, issue reports, photographs, equipment usage, vehicle mileage, volunteer or Keeper hours, map locations, asset records, and related activity history.
How We Use Information
Customer organizations use their information in ChundR to coordinate work, manage assignments and assets, maintain safety and operational records, and support accountability. KelKhal LLC processes that information to provide and secure ChundR, provide support, and carry out the customer's instructions. KelKhal LLC also uses account, support, security, and communication preference information to administer the platform, respond to requests, and send opted-in ChundR SMS messages when the program is enabled.
SMS and Mobile Information
When SMS is enabled, ChundR users may voluntarily opt in to receive informational SMS messages from ChundR, operated by KelKhal LLC. Messages may include work-day reminders, meeting locations, schedule changes, assignment updates, trail work information, operational notices, and account notifications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Users may also change their SMS preference within ChundR.
SMS opt-in data and consent records will not be shared with third parties for their own marketing or promotional use.
Service Providers
We may use service providers to operate ChundR, including hosting, database, file storage, authentication, analytics, and communications providers. These providers may process information only as needed to provide ChundR services.
Information Sharing
We do not sell personal information. We may disclose information when reasonably necessary to operate ChundR, protect users or the organization, comply with law, respond to lawful requests, or maintain security and integrity.
Data Security
ChundR uses technical and organizational safeguards designed to limit unauthorized access, including authenticated accounts, role-based permissions, protected database operations, access controls, and audit records. No system can guarantee absolute security.
Data Retention
Information may be retained for as long as reasonably necessary for operational, safety, audit, legal, and recordkeeping purposes. User access may be disabled when a person leaves the organization or no longer requires access.
Your Choices
You may update certain account and communication preferences through ChundR. You may opt out of SMS communications at any time by replying STOP or by changing your SMS preference in ChundR.
Children
ChundR is intended for authorized organizational users and is not directed to children under 13.
Changes to This Policy
We may update this Privacy Policy when ChundR, our practices, or legal requirements change. The effective date above will be updated when material revisions are made.
Contact
For questions about a customer organization's project, staff, or volunteer records, contact that organization. For questions about the ChundR platform, account, or SMS program, contact KelKhal LLC at support@chundr.com.
SMS Terms
For terms governing ChundR text messaging, see the ChundR SMS Terms & Conditions.